Online Safety

The Internet is a fantastic resource and offers so many opportunities to explore, create and collaborate. However, staying safe online is very important. So, to help you know how to stay safe and out of danger on the internet – either on your computer, tablet or smartphone, our parental guide will give you the ‘know how’ to help keep you and your children safe. We also have the latest Online Safety news and suggestions displayed on this page and below are some useful videos and helpful websites:

Social Media Guidance- Parents & Carers
Thinkuknow- Parents helpsheet
Rules for Responsible Internet Use - Children
Acceptable Use Of The Internet Guidance & Policy

Latest Online Safety news

Getting screen time under control
Screen time can offer children opportunities to learn and develop new skills at a touch of a button but like anything, too much of it can have a negative effect on their wellbeing.
As children get older and more independent online, finding the right balance for your family can be challenging but the key is to think about it early on and set some clear boundaries around their online use.

Navigate our screen time hub to find out more about its impact on children, practical steps you can take to make it work for you and your child and resources available to support them.

How safe are the sites, apps and games your child uses? Run in partnership with O2, Net Aware offers parents useful information about each social network, including the age guidance for users.

Roblox is a amateur game-maker/player system for Xbox, PC, tablets and smartphones. Although it looks visually unappealing compared to professionally made games, it attracts millions of young players to play online together because of its varied and unusual games its makers have created.

Roblox can be seen as the largest social platform for children in the world and for many children will be their first encounter with internet interactions. You need to create games on the PC, rather than tablets, smartphones of Xbox One. These games can then be published and include in-game-purchases to make creators money.

Parental Controls

There are comprehensive parental control settings on the Roblox website and excellent guidance for concerned parents.

Register your child’s accounts with the correct date of birth to ensure appropriate safe-chat mode is applied for those under 13. You also get a  parent login that lets you oversee your child’s use of the site.

However, it’s important to know that the specified age doesn’t filter the content in the games. All players can access all the games regardless of their age.

To find out more click here!


Twitch is for gamers aged 13 years and older. And a user between 13 and 18 years old should use the platform with an adult, according to the site’s terms of service.

Twitch being live, however, means it brings with it many challenges. It is very hard to police or censor live content that – at least with the personal streams – is often improvised. Many users say what comes to their mind as they think it, meaning hearing mature conversation and bad language is not impossible. It may even be common on some channels.

Equally, the live chat is uncensored, and can include course language, offensive discussion and adult content. Also, games with adult age ratings are broadcast on Twitch. Users can’t play them, but they might see adult content. Even without an account, you can load up the website and see other people play games, including those carrying a PEGI-18 rating in the UK.

There are also a lot of adverts, which can only really be avoided by paying for a premium ‘Turbo’ account. ……….Parental controls on Twitch don’t existIt’s worth knowing that Twitch uses the term ‘Whispers’ to refer to direct, private, one-to-one messages. There are also group-chats that users can invite each other to. You should make sure you have access to any Twitch account a youngster in your family uses, so you can check any conversations in these Whispers. 

You can find out more here:


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Staying Safe Online

  1. Don’t post any personal information online – like your address, email address or mobile number.
  2. Think carefully before posting pictures or videos of yourself.  Once you’ve put  a picture of yourself online most people can see it and may be able to download it, it’s not just yours anymore.
  3. Keep your privacy settings as high as possible
  4. Never give out your passwords
  5. Don’t befriend people you don’t know
  6. Don’t meet up with people you’ve met online.  Speak to your parent or carer about people suggesting you do
  7. Remember that not everyone online is who they say they are
  8. Think carefully about what you say before you post something online
  9. Respect other people’s views, even if you don’t agree with someone else’s views doesn’t mean you need to be rude
  10. If you see something online that makes you feel uncomfortable, unsafe or worried: leave the website, turn off your computer if you want to and tell a trusted adult immediately.


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